Privacy Policy

Welcome to Lifeasy.shop . We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.lifeasy.shop/.

1. Information We Collect

We collect information that you provide directly to us when you use our store:

Personal Identity: Name, shipping address, billing address, and phone number.

Account Information: Email address and password (encrypted).

Transaction Data: Details about the products you purchased. Note: We do not store your credit/debit card details; these are handled by our secure payment gateways.

Technical Data: Your IP address, browser type, and device information collected automatically.

2. How We Use Your Information

We use your data to provide a smooth shopping experience:

To process and deliver your orders.

To send order updates via SMS, Email, or WhatsApp.

To provide customer support and handle returns/refunds.

To prevent fraudulent transactions and enhance website security.

To send promotional offers (only if you opt-in).

3. Cookies

We use "Cookies" to improve your browsing experience. Cookies help us:

Keep track of items in your shopping cart.

Understand your preferences based on previous site activity.

Gather data about site traffic so we can offer better tools in the future. You can choose to disable cookies through your browser settings, but some features of the store may not function properly.

4. Third-Party Services

We share your information with trusted third parties only to the extent necessary to run our business:

Payment Gateways: To process your payments securely (e.g., Razorpay, Cashfree).

Logistics Partners: To deliver your products (e.g., Delhivery, Shiprocket).

Marketing Tools: For analytics and targeted ads (e.g., Google Analytics, Facebook Pixel).

Compliance: We may disclose information if required by Indian Law or to protect our legal rights.

5. Data Security

We implement a variety of security measures, including SSL (Secure Socket Layer) encryption, to maintain the safety of your personal information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer in India, you have the right to:

Access the personal data we hold about you.

Request correction of any incorrect data.

Request the deletion of your account/data (subject to legal/transactional obligations).

Opt-out of marketing communications at any time by clicking the 'Unsubscribe' link.

7. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact our Grievance Officer at:

Store Name: Lifeasy.shop

Email Address: contact@lifeasy.shop